Trained Gemologists · Insured Both Ways · Since 1996
A loose diamond, missing gemstone or worn prong needs a jeweler to check the setting. Send photos of the whole piece and a close-up of the stone. Our Miami team reviews the options for securing, resetting or replacing it before you ship.
Worn prongs rebuilt so they grip your stones securely — before you lose one.
Loose center and accent stones tightened and re-set under magnification.
Matching diamonds and gemstones sourced and set to blend seamlessly.
Damaged bezels and channel settings rebuilt to hold stones cleanly.
Center stones re-set straight and secure after wear or a knock.
HRD Antwerp and ERIJ-trained gemologists document and check every stone.
Setting work is where cheap repairs go wrong — a stone chipped in the setting, a mismatched replacement, a prong that lets go a month later. Every stone that comes to us is worked by a master jeweler under magnification, with trained gemologists (HRD Antwerp and ERIJ) documenting and checking your diamonds and gemstones.
If a stone is missing, we source a true match in cut, color and size so the piece looks whole again. If prongs or bezels are worn, we rebuild them so nothing shifts or falls.
You approve a firm, flat quote after we inspect the piece, and it ships back to you fully insured.
A loose stone rarely announces itself before it's gone. Worn or bent prongs are the single most common reason a stone falls out — often loosening gradually over months until, one day, the setting is empty. If you can feel a stone move, or a prong catches on a sweater or scarf, that's the moment to send it in, not after. A pavé or eternity band that's lost two or three accent stones over the years usually didn't lose them all at once; each one worked loose the same unnoticed way. Once a diamond is gone from a pavé setting, it's essentially never recovered — which is why we'd rather catch a bent prong on a solitaire early than replace a stone later.
Stone Setting starts at $79. That group covers re-setting loose or fallen stones, prong rebuilding, bezel repair, and pavé and channel stone replacement.
This is the lowest starting point for the group — not the final price. Every piece is inspected and quoted individually, you get one firm number, and nothing is worked on until you approve it. What that number always covers is listed under what your quote includes, and every group’s starting price is in one table on the home page.
Have your own stone? A stone you supply yourself is a different job from a repair — see setting your own diamond or gemstone, where a new head or mount starts at about $600 with the gold included.
Swapping to a bigger or lab-grown diamond? A clearly larger stone needs a new head rather than a forced fit — upgrading the diamond in a ring you already have shows where the line falls, and what happens to the old stone.
Matching a stone in an older piece is a search rather than an order — repairing something antique or inherited explains what else the age changes.
Comparing costs before you decide? What a repair costs puts all seven starting prices, both package prices and the six things that move a number on one page.
Wondering what that one number actually buys? Here is what a repair quote covers, line by line — and what would ever be quoted separately.
Sourcing a matching stone is the one step nobody can put a date on in advance. How long a repair takes explains what that does to a timeline.
Send photos and tell us what needs fixing. We give you a free preliminary estimate and confirm the shipping steps before you send your piece.
Pack it and drop it at FedEx. Insured door to door through IFS, signature required.
We inspect, document the stones, then send a firm flat quote. Work starts only on your yes.
Secured, set and returned fully insured, ready to wear with confidence.
Photos are optional. Share what you know, and we will help with the next step. Request a free photo estimate.
Yes. We re-set and secure loose center and accent stones under magnification, before they're lost.
Yes. We source a matching diamond or colored gemstone and set it so it blends with the rest of the piece.
Yes. Whether you bought a diamond loose, inherited a stone, or kept one from an older piece, we set stones you already own — and we make the head or mount to fit them. A new head or mount made for your stone starts at about $600 with the gold included; re-setting a stone into the sound mount it came out of starts at $79. Full details here.
Yes. If the new stone is the same size as the old one and the head is sound, it is an ordinary re-set, starting at $79. If it is bigger, the old head cannot hold it safely, so a new head is made for it, starting at about $600 with the gold included. The old stone comes back to you. How a diamond upgrade works.
It depends on the setting type, the stone and whether a replacement is needed. We send a firm flat quote after inspection, and you approve it before any work begins.
Yes. Worn prongs are rebuilt so they hold your stones securely again.
Yes. Anything involving stones is overseen by gemologists trained by HRD Antwerp and the ERIJ Foundation, so your diamonds and gemstones are documented and handled correctly.
Yes. You ship on a prepaid, fully insured FedEx label through IFS Inforsure, tracked, with signature required, both ways.
Not sure whether a stone is actually loose? Our guide on the six signs a stone is working loose walks through a 60-second check you can do at home — the tap test, the prong tips that snag on knitwear, the dirt that will not wash out — and explains why pushing a bent prong back yourself makes the repair bigger, not smaller.
Sending from outside Florida? Everything is mail-in — see how it works from any state.
Send photos for a free preliminary estimate. After inspection, you approve the final price before any repair begins.