Trained Gemologists · Insured Both Ways · Since 1996
A loose diamond, a missing accent, a worn prong about to give — mail it in and our master jewelers, with trained gemologists on hand, secure and replace your stones, then return the piece insured. Firm quote before any work.
Worn prongs rebuilt so they grip your stones securely — before you lose one.
Loose center and accent stones tightened and re-set under magnification.
Matching diamonds and gemstones sourced and set to blend seamlessly.
Damaged bezels and channel settings rebuilt to hold stones cleanly.
Center stones re-set straight and secure after wear or a knock.
HRD Antwerp and ERIJ-trained gemologists document and check every stone.
Setting work is where cheap repairs go wrong — a stone chipped in the setting, a mismatched replacement, a prong that lets go a month later. Every stone that comes to us is worked by a master jeweler under magnification, with trained gemologists (HRD Antwerp and ERIJ) documenting and checking your diamonds and gemstones.
If a stone is missing, we source a true match in cut, color and size so the piece looks whole again. If prongs or bezels are worn, we rebuild them so nothing shifts or falls.
You approve a firm, flat quote after we inspect the piece, and it ships back to you fully insured.
Tell us about your piece. We email a prepaid, fully-insured FedEx label — free to ship.
Pack it and drop it at FedEx. Insured door to door through IFS, signature required.
We inspect, document the stones, then send a firm flat quote. Work starts only on your yes.
Secured, set and returned fully insured, ready to wear with confidence.
Yes. We re-set and secure loose center and accent stones under magnification, before they're lost.
Yes. We source a matching diamond or colored gemstone and set it so it blends with the rest of the piece.
It depends on the setting type, the stone and whether a replacement is needed. We send a firm flat quote after inspection, and you approve it before any work begins.
Yes. Worn prongs are rebuilt so they hold your stones securely again.
Yes. Anything involving stones is overseen by gemologists trained by HRD Antwerp and the ERIJ Foundation, so your diamonds and gemstones are documented and handled correctly.
Yes. You ship on a prepaid, fully insured FedEx label through IFS (In4Sure), tracked, with signature required, both ways.
Request a free, insured shipping kit — no obligation. See your firm quote before any work begins.