Master Jewelers · Insured Both Ways · Since 1996
A snapped link, a broken clasp, a pendant that won't hang right — mail it in and our master jewelers repair it so the join disappears, then return it insured. You approve a firm quote before any work begins.
Snapped links repaired and soldered, matched to the chain so the join is invisible.
Worn or broken clasps replaced, with a safety clasp added on request.
Bails and pendants re-attached and secured so they sit and hang correctly.
Chains shortened to the right drop, or lengthened with matching links.
Strands restrung on fresh silk or cord, knotted and finished properly.
Cleaning, polishing and rhodium plating so the piece looks new again.
A bad chain repair is obvious — a bulky link, a mismatched clasp, a solder blob that catches the light. Every chain that comes to us is worked by a master jeweler who matches the links, controls the solder, and re-finishes the metal so the repair disappears.
Clasps and findings are matched to your chain's metal and style, not just whatever's in the drawer. And anything with stones or pendants is handled with trained gemologists (HRD Antwerp and ERIJ) on hand.
You always see a firm, flat quote after we inspect the piece, and nothing happens until you approve it. Then it ships back to you fully insured.
Tell us about your chain. We email a prepaid, fully-insured FedEx label — free to ship.
Pack it and drop it at FedEx. Insured door to door through IFS, signature required.
We inspect, then send a firm flat quote. Work starts only once you say yes.
Repaired, refinished and returned fully insured, ready to wear.
Most of them — gold, silver and platinum, across styles like rope, box, curb, figaro and herringbone. Some very fine or hollow chains are delicate, and we tell you honestly what's possible before we start.
Yes. We replace worn or broken clasps and can add a safety clasp, matched to your chain's metal and style.
It depends on the metal, the type of break and the length. We send a firm flat quote after we see the chain, and you approve it before any work begins.
Done properly, no. We match the links and finish the solder so the join is invisible and the chain is as strong as before.
Often yes, but very fine and hollow chains carry more risk. We assess the piece and advise you before proceeding.
Yes. You ship on a prepaid, fully insured FedEx label through IFS (In4Sure), tracked, with signature required, both ways.
Request a free, insured shipping kit — no obligation. See your firm quote before any work begins.