Master Jewelers · Insured Both Ways · Since 1996
A dead battery, a tired band, a movement that's started running slow — mail your watch in and our jewelers service it, then return it insured. You see a firm quote before any work begins.
Fast battery swaps, with the case seal checked while it's open.
Metal bands sized to fit — links added or removed, clasps and pins repaired.
Cracked or scratched crystals replaced and the case resealed.
Loose, stuck or broken crowns and stems repaired or replaced.
Cleaning, oiling and adjusting the movement in mechanical and automatic watches.
Watch repair spans two very different kinds of work. A battery swap or a band adjustment is quick, mechanical work — done carefully, checked, and back to you in days. Movement service on a mechanical or automatic watch is another matter entirely: cleaning, oiling and adjusting the internal gear train under magnification, a slower and more involved job with a correspondingly wider price range.
Whichever it is, your watch is worked by our master jewelers, not handed off to a mall kiosk. You approve a firm, flat quote after we've seen the watch, and it ships back to you fully insured.
The most common risk we see isn't the visible problem — it's what waiting does. A dead battery left inside a watch for too long can leak and corrode the movement, turning a simple, low-cost fix into a much more expensive repair. Worn water-resistance seals are a quieter risk still: they degrade over time with no visible sign, and once moisture gets past them it can damage the movement or fog the crystal for good. Neither problem gets smaller by waiting.
If your watch just needs a battery or the band adjusted, that's usually quick — often just a few days once we have it. If the movement itself needs attention — running slow, stopping overnight, or simply due for service — that's a longer job, sometimes several weeks, because a mechanical or automatic movement has to be opened, cleaned, oiled and regulated by hand. We tell you which situation your watch is in, and roughly how long it will take, as part of the quote — before any work starts.
Two triggers show up most often: a watch that's sat in a drawer with a dead battery for a long stretch, and an automatic watch that's simply due for its periodic movement service. Neither is an emergency if it's sent in promptly — both can become one if it's left too long.
Watch Repair starts at $150. That group covers battery replacement, band and link sizing, crystal replacement, crown and stem repair, and movement service for mechanical and automatic watches.
This is the lowest starting point for the group — not the final price. A battery swap or band sizing sits toward that end; movement service on a mechanical or automatic watch runs higher, depending on what the movement needs. Every watch is inspected and quoted individually, you get one firm number, and nothing is worked on until you approve it. What that number always covers is listed under what your quote includes, and every group’s starting price is in one table on the home page.
Wondering what that one number actually buys? Here is what a repair quote covers, line by line — and what would ever be quoted separately.
Wondering how long you will be without it? Here is where the days in a mail-in repair actually go — movement service is the one job on this page that runs well past the usual range.
Tell us about your watch. We email a prepaid, fully-insured FedEx label — free to ship.
Pack it and drop it at FedEx. Insured door to door through IFS, signature required.
We inspect, then send a firm flat quote. Work starts only once you say yes.
Serviced, restored and returned fully insured, ready to wear.
It depends on the job. A battery swap or band sizing sits toward the low end; movement service on a mechanical or automatic watch costs more. We send a firm flat quote after we see photos or inspect the watch, and you approve it before any work begins.
Yes. Battery replacement is one of the quickest jobs we do, and we check the case seal while it's open so a fresh battery isn't undone by moisture getting in.
Yes. We remove or add links for fit, and repair or replace clasps, pins and worn links on metal bands.
Yes. We replace the glass or plastic crystal covering the watch face and reseal the case afterward.
Yes. Movement service — cleaning, oiling and adjusting the internal gear train — is a longer, more involved job than a battery or band repair, and is quoted and scheduled accordingly.
Battery and band work is often done in a few days. Movement service on a mechanical or automatic watch can take several weeks. We confirm a timeline together with your quote.
Yes, it matters. A dead battery left inside a watch for too long can leak and corrode the movement, turning a simple battery swap into a much more expensive repair. It's better to send it in soon after it stops.
Yes. You ship on a prepaid, fully insured FedEx label through IFS (In4Sure), tracked, with signature required, both ways.
Not sure if it's worth repairing? The same trade-offs that apply to jewelry apply here: a straightforward battery, band or crystal job is almost always worth doing, while a full movement overhaul on a lower-value watch deserves an honest conversation first. Send us photos and a description and we'll tell you plainly what we'd recommend.
Sending from outside Florida? Everything is mail-in — see how it works from any state.
Request a free, insured shipping kit — no obligation. See your firm quote before any work begins.